Frequently Asked Questions

Wesley Kensington Apartment Homes offers a resort-style amenity package designed for comfort, active living, and family-friendly convenience in Stonecrest, including:

• Four Lagoon-Style Swimming Pools
• Fitness Center & Strengthening Center
• Newly Renovated Clubhouse
• Conference Center
• BBQ / Picnic Area with Pergolas & Outdoor Lounge Seating
• Dog Park
• Package Receiving
• EV Charging Garages
• Rentable Garages
• Controlled Access / Gated Entry
• Daycare Located Next Door
• School Bus Pickup & Drop-Off Conveniently Located in Front of the Leasing Office
• AT&T Fiber Internet Available
• Monthly Community Events
• 5-Star Customer Service
• 24-Hour Emergency Maintenance

Please contact the leasing office or check the Resident Portal for current pool hours and seasonal schedule.

Wesley Kensington features a fitness center and strengthening center for resident use. Please contact the leasing office for current hours and details on available equipment.

Yes. Wesley Kensington features a dedicated on-site Dog Park for residents and their pets. The community is also located approximately 3 miles from Arabia Mountain National Heritage Area, offering extensive outdoor recreation and trails for residents and their pets.

If you are locked out during office hours, the team can easily help you with proof of ID. Outside of office hours, please call your local locksmith.
 

Yes. Wesley Kensington Apartment Homes warmly welcomes pets and features an on-site Dog Park. A maximum of 2 pets per apartment is permitted.

No! We are elated to say our residents enjoy a pet-friendly community with no monthly pet rent, helping pet owners save on recurring housing costs.

Pet owners pay a one-time non-refundable pet fee of $200 per pet and a refundable pet deposit of $200 per pet. There is no monthly pet rent. All pets must be screened through Petscreening.com, and residents will incur an annual fee per pet paid directly to Petscreening.com for a universal pet profile.

Yes. The following breeds are not permitted due to community insurance and safety policies: Rottweiler, Chow Chow, Presa Canario, Doberman, Akita, and Pit Bull (including American Staffordshire Terrier, Staffordshire Bull Terrier, and Bull Terrier). Please contact the leasing office with questions about specific mixed breeds.

Applying is fast and simple. Submit your application online at wesleykensington.com for only a $35 application fee per applicant. An Admin & Reservation Fee of $150 plus a Good Faith Deposit of $200 ($350 total) is also required at the time of application. Applications are typically processed within 24–48 hours. Tours are free, walk-ins are welcome, and appointments are prioritized.

Up-front costs include a refundable security deposit with a minimum of $300 (subject to change based on credit score review during the application process), plus applicable leasing specials that vary. Before moving in, you will need to pay one full month of rent, which includes your base rent, monthly fees, and any one-time fees. The following month, your account will display the prorated rent for the days you lived in the apartment during your move-in month. Contact the leasing office directly for current move-in specials and a full breakdown of first-month costs.

The minimum lease term is 6 months. Longer-term leases are also available. Short-term leases are subject to additional premiums. Please contact the leasing office for current lease term options.

No. Apartments are unfurnished. Residents provide their own furniture and décor.

Subleasing is strictly prohibited. However, you may add a roommate at any point during your lease term. All added roommates must be approved by management and meet the community’s qualification criteria.

To terminate your lease early, specific notice and fee requirements apply as outlined in your residential lease contract. Please contact the leasing office for full details on early termination.

We’re thrilled to tell you that we offer flexibility with our qualifications. We review credit and rental history through a third-party screening program. Depending on your credit profile, approval may include conditions such as an additional deposit prior to move-in. Our team’s job is to get you into your dream home!

Our corporate office can help with this request! You can reach them at 800-695-6292.

Rent is due on the 1st of each month. Payments are made through the RentCafe Resident Portal, which also supports automatic recurring payments for convenience.

No. Utilities are not included in rent. All utilities are separately billed and metered based on actual usage. Residents also pay a monthly Home Essentials Bundle of $49, which includes: Trash Services ($15/month), Pest Control ($5/month), Package Room & Handling ($3/month), Pool Monitor and Services / Global Maintenance Services / Courtesy Officers ($10/month), and Community Liability Reimbursement ($16/month). Please contact the leasing office for details on establishing utility accounts prior to your lease start date.

AT&T Fiber internet service is available at the community. Please contact the leasing office for additional provider options and current service details.

Yes. The community requires participation in Protect the Apartment (PTA), a liability waiver program, at minimum the Entry Level, which also requires accompanying renter’s insurance. If you enroll in the Gold or Silver PTA levels, standalone renter’s insurance is recommended but not required. Visit ProtectTheApartment.com to learn more and compare plan options.

Yes. Refer a friend who signs a lease and receive a referral reward. Ask the leasing team for full details on the current resident referral program.

No. A new security deposit is required for each apartment community. Transfer fees and advance notice requirements also apply. Contact the leasing office for specific transfer guidelines.

Yes we do! We offer a Flexible Payment Plan (FPP) available for residents after 90 days of residency and great payment history. Ask your personal leasing consultant for more information!

Proration means you only pay for the exact number of days you use, rather than paying for a full month you didn't fully occupy. If you move in partway through the month, your rent is calculated based only on the days remaining, not the entire month.

Pest control service is included in the monthly Home Essentials Bundle at $5/month. To request treatment for your unit, submit a work order through the Resident Portal. Pest control service is available through the portal.

Trash services are included in the monthly Home Essentials Bundle. Please contact the leasing office for trash disposal locations and recycling guidelines on the property. Please break down all cardboard boxes before disposal. Furniture and large bulk items require special disposal arrangements.

Wesley Kensington offers centralized package receiving with Package Room & Handling service included in the monthly Home Essentials Bundle. Contact the leasing office for details on package pickup procedures.

Residents enjoy excellent everyday convenience with Walmart Supercenter just minutes away. Stonecrest Mall, less than 5 minutes from the community, offers a wide variety of retail, dining, and entertainment options. Popular dining destinations nearby include Applebee’s, Chili’s Grill & Bar, Olive Garden, Panera Bread, TGI Fridays, Smokey Bones, Golden Krust Caribbean Restaurant, and Dominique’s Steakhouse. Great American Cookies and other local favorites are also conveniently located near the community. For outdoor recreation, Arabia Mountain National Heritage Area and Arabia Mountain Trailhead are approximately 3 miles away, offering scenic trails and natural beauty. Klondike Park is also nearby.

Wesley Kensington’s location near I-20 provides residents convenient access throughout the greater Atlanta metro area. Please contact the leasing office for information on nearby public transit options.

Wesley Kensington Apartments is located at 100 Kensington Circle, Stonecrest, GA 30038, in a convenient and walkable Stonecrest location with quick access to I-20. Stonecrest Mall is less than five minutes away, and Arabia Mountain National Heritage Area is approximately 3 miles from the community. For turn-by-turn directions, visit wesleykensington.com/mapsanddirections or contact our leasing office at (678) 967-0755.

Wesley Kensington is located in DeKalb County and is served by the DeKalb County School District. Assigned schools are: Murphy Candler Elementary School, Lithonia Middle School, and Lithonia High School. School bus pickup and drop-off is conveniently located in front of the leasing office. A daycare is located right next door to the community. Please contact the DeKalb County School District or the leasing office to confirm current zoning for your specific address.

The leasing office is open during standard business hours. You are welcome to drop in anytime to meet with your leasing consultant or community manager. You may also reach the team by phone at (678) 967-0755 or through the Contact Us page at wesleykensington.com. For after-hours maintenance emergencies, use the dedicated emergency maintenance line.

Tours are completely free. You can book an appointment online at wesleykensington.com or simply walk in during office hours. Walk-ins are always welcome, though appointments receive priority scheduling. The leasing staff and community manager are available during business hours and happy to answer questions in person.

Office Hours:

• Monday – Friday: 9:00 AM – 6:00 PM
• Saturday: 10:00 AM – 5:00 PM
• Sunday: 1:00 PM – 5:00 PM

Yes. Wesley Kensington Apartment Homes provides a dedicated on-site Emergency Maintenance Team available 24 hours a day, 7 days a week, 365 days a year, including weekends and holidays. Residents never face an urgent repair situation without support.

The fastest way to request repairs is through the Wesley Kensington Resident Portal, where you can submit a work order online at any time. Our team strives to complete service requests within 48 hours. If the repair cannot be completed in that window, the Community Manager will personally contact you with a status update. For emergencies during business hours, call the leasing office directly at (678) 967-0755. For after-hours emergencies, use the dedicated maintenance emergency line.

The following situations are treated as immediate after-hours emergencies:

• Active flooding from a sprinkler line, domestic water line, or sewer
• A flooding hot water heater
• Complete loss of electrical power (not due to non-payment)
• Fire in a unit or building
• Gas leak
• A door that cannot be secured
• No functioning toilet when the unit has only one bathroom

The following are not emergencies and will be addressed within 24 hours: no A/C or heat, jammed garbage disposal, lockouts (residents must call a locksmith unless the lock is malfunctioning), no hot water, trap leaks under sinks, non-working appliances (dishwasher, washer/dryer, stove), clogged tubs or sinks (unless overflowing).

No, you are not required to be present. When submitting your work order through the Resident Portal, use the “Access Notes” field to leave instructions for the technician — for example, noting that you have a pet secured in a room, requesting a call before entry, or any other preference.

If you are locked out during office hours, visit the leasing office with a valid photo ID and our team will assist you promptly. Outside of office hours, please contact a local licensed locksmith, as lock-out assistance is not covered by the after-hours emergency line unless the lock mechanism itself is broken or malfunctioning.

Residents are welcome to personalize their home. However, significant modifications — such as repainting walls or making large holes — must be restored to original condition prior to move-out. Any unremedied damage beyond normal wear and tear will be assessed at the time of move-out and charged accordingly.